Frequently asked questions (FAQ) for our preorders:

  1. How do I place an order on your website?
  • To place an order on our website, select the item(s) you wish to purchase and add them to your cart. Once you have finished shopping, click on the checkout button and follow the instructions to complete your order.
  1. What payment methods do you accept?
  • We accept various payment methods including credit/debit cards, PayPal, Bank Transfer, Atome, Shopback and Grabpay
  1. How will my order be shipped?
  • We ship orders via various carriers such as Lalamove, Grab, Citylink, Poslaju and FedEx for international orders. Shipping options and rates will be provided during checkout.
  1. How long will it take to receive my order?
  • Preorders will take an extra 2 more weeks before we can send them off.  Estimated delivery times will be provided during checkout.
  1. Can I track my order?
  • Yes, you will receive a tracking number via email once your order has shipped.
  1. Do you offer international shipping?
  • Yes, we offer international shipping to select countries. Shipping options and rates will be provided during checkout.
  1. How do I contact customer support?
  • You can contact our customer support team via email, phone, or live chat. Our contact information is available on our website.

We hope these FAQs have answered any questions you may have. If you have any further questions, please do not hesitate to contact us.